Last Updated: 01.10.2024
GoTo Global Ltd. (hereinafter: “GoTo”, “the Company” or “we”) would like to welcome you to the use of the GoTo application (“the application”).
GoTo is committed to providing equal opportunities for people with special needs, as detailed in this Accessibility Statement.
This Accessibility Statement is written in the masculine form for convenience only and, of course, refers to women as well.
- Our Mobile Application
GoTo invests great efforts to adapt our application, making it accessible and allowing all customers, including people with disabilities, to browse the application easily and comfortably.
GoTo has made accessibility adjustments in the application according to Israeli Standard 5568 at accessibility level AA and in accordance with the WCAG 2.0 guidelines by the international standards organization W3C, adapted for use on mobile devices.
In places where the above standard does not provide reference, accessibility was implemented according to the web accessibility standard, based on the accessibility capabilities of the operating systems.
Among other things, the application includes the following accessibility features:
Operating Systems:
• On iOS, the application was tested on iPhone devices with iOS 13 and above.
• On Android, the application was tested on Android devices with Android 10 and above.
• On iOS, the application was tested with the Voice Over screen reader.
• On Android, the application was tested with the TALKBACK screen reader.
Using the application with a screen reader:
• You can navigate using Swipe gestures to move focus from element to element, or by Explore by “Touch,” meaning moving your finger over the elements on the screen and activating them.
• Where possible, recognizable elements such as checkboxes, lists, headers, etc., were defined. You can navigate between these elements using the device’s selector.
• Common gestures can be used according to the operating system.
It is important to note that despite our considerable efforts in making the application accessible, there may still be some parts or features that are not yet fully accessible.
- Contact Us Regarding Accessibility
If you encounter an accessibility issue on the site or in any of our services, or if you have any questions or other comments regarding the site, you are welcome to send us an email to the company’s Accessibility Officer, Dori Chico, at support@gotoglobal.com, or contact us by mail at 20 Lincoln St., 2nd Floor, Tel Aviv, and we will make every effort to get back to you within a reasonable time.
Please note that we operate a 24/7 call center at 8255*, which can assist with any vehicle operation, booking, or any other matter. - Additional Accessibility Resources
Commission for Equal Rights for Persons with Disabilities
Accessibility Israel – The Association for Promoting Accessibility and Independence of People with Disabilities in Israel.
Internet Accessibility – The Israeli Internet Association.